Privacy Policy
Last updated: November 2025
This Privacy Policy describes how Shammala LLC (“Shammala”, “we”, “our”, or “us”) collects, uses, and protects information in connection with our websites, mobile applications, and other software products and services (collectively, the “Services”). This includes, but is not limited to, products such as Status Tracker.
Who We Are
Shammala LLC is a software company organized as a Limited Liability Company (LLC) and registered in the State of Illinois, USA. We design and operate digital products for individuals, businesses, and organizations across different domains.
Information We Collect
Depending on how you use our Services, we may collect the following types of information:
- Information you provide directly: such as email address, account details, or information you choose to submit through forms, support requests, or in-app features.
- Usage and analytics data: including app usage, device type, operating system, performance logs, and general interaction patterns, used to understand how our Services are used and to improve them.
- Technical data: such as IP address, browser type, and basic device identifiers, which may be collected automatically when you access our websites or apps.
Some of our apps may store information locally on your device. In those cases, you may control or delete that data directly from your device settings or the app itself.
How We Use Information
We use the information we collect to:
- Provide, operate, and maintain our Services.
- Improve and develop new features, products, and user experiences.
- Monitor performance, troubleshoot issues, and enhance reliability.
- Communicate with you about updates, changes, or important notices related to the Services.
- Comply with applicable legal obligations and enforce our terms and policies.
We do not sell user data to third parties.
Data Storage & Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. Data may be stored locally on your device or with trusted providers such as Firebase, Google Cloud, or similar cloud infrastructure services that use industry-standard security practices.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. However, we are committed to maintaining appropriate safeguards for the information we handle.
Third-Party Services
Our Services may integrate with or rely on third-party tools and platforms, such as:
- Cloud infrastructure and hosting providers (e.g., Firebase, Google Cloud).
- Analytics and performance monitoring tools.
- App store platforms (e.g., Apple App Store, Google Play).
These third parties have their own privacy policies and terms that govern how they process data. We encourage you to review those policies when using their services.
Your Choices & Rights
Depending on your location and the specific Service, you may have certain rights regarding your personal data, such as the ability to access, update, or request deletion of information we hold about you.
If you have questions about your information or would like to submit a request, please contact us at info@shammala.com.
Children’s Privacy
Our Services are not primarily directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
International Users
Our Services may be accessed from outside the United States. By using the Services, you understand that your information may be processed and stored in the United States or other countries where we or our service providers operate, which may have different data protection laws than your country of residence.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the Services after any update constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Email: info@shammala.com